Final Year Project (FYP)Authors: Luong, Thuy Vy; Advisor: Tran, Thi Oanh (2023)
Potential consumers commonly examine online customers’ reviews before deciding
buying the products. There are two types of reaction having in Shopee platform known
as customer’ reviews and rating. While customer’ reviews are feedback of customers in
text, icon which express their feelings after receiving package, rating of item is
considered to make before purchasing goods, meaning there is a variety of ways depend
of seller of each shop to hack this unreasonable reaction. Moreover, in case of fetching
comments in my research, there are a large amount of comment crawled null and only
has rating score since at time tool crawler processed, customers could remove that
comment. Th... 
