BookTác giả : Nguyen, Thi Le Ha; Moreira, Paulo (2021)
This is a monograph that guides step-by-step to Exploratory Factor analysis in SPSS statistical software. The book focuses on the topic of Service Quality Management. The present book for scholars, researchers, managers, leaders, students in the service industry, sociology, psychology, health sciences. The book is a useful document that provides a convenient solution for researchers when apply analyzing data set of research in the service industry. 
